Getting Started

Organization Dashboard All users managing events on Micepad are assigned to an Organization where you are able to access and manage your events. When event organizers or administrators log onto Micepad's admin panel, they are redirected to the Dashboard, also known as the landing page for an Organization’s events. This is where...

Event Dashboard In this article, you will be able to learn how access and navigate the Event Dashboard. Access Event Dashboard Navigating the Event Dashboard Event admins will be directed to their Organization dashboard upon successful login via the Micepad admin login page. This will be the view of your event's backend...

My First Event on Micepad We're glad you're ready to create your first event on Micepad! We're thrilled to provide you access to a comprehensive event platform as well as instructional resources to assist your event creation with Micepad. It is strongly recommended to plan your event at least one to two months ahead of...

Offline Mode Update: May 2023Are you worried about network interruptions affecting your event registration? The new Offline Mode feature can alleviate those concerns by ensuring uninterrupted attendee check-ins.What is Offline Mode and how is it useful for event administrators to manage attendee check-ins?Micepad's latest addition, Offline Mode, is a valuable feature that...

Activate Admin Account In this article, you will be able to learn how to Activate your Micepad Account. To proceed with building an event with Micepad, you would first need to activate your Micepad account.  How to Activate your Micepad Account Invitation Link Setup Account Login Account Verification CodeHow to Activate your Micepad Account...

Forgot Your Email Forgot Email If you have forgotten your email address used to log into your account, please contact Micepad directly via the message icon on the bottom right of the screen and the team will assist with retrieving your login credentials. Note: Please provide us with your full name and organization details...

Add Event Administrators In this article, you will be able to learn how to add event adminsHow to add event adminHow to remove adminHow to add Exhibitor Administrators or Exhibitor RepresentativesHow to add screen moderatorsAn Event Collaborator is granted admin access to the event(s) they have been invited to by a Micepad administrator....

A Guide to Roles and Permissions In this article, you will be able to learn more about the user roles available within Micepad App.Type of User RolesSeveral roles are available on Micepad App. Different types of access and permissions are assigned to different roles within the App.An organization would typically have personnel who has the admin...

What is Micepad? Have you recently signed up for Micepad or were invited as an event administrator?You've come to the right place! Micepad is the all-in-one virtual, hybrid and in-person event platform for event organisers worldwide. From online registration to interactive features including in-app Live Polling to Satisfaction Surveys, Micepad makes it convenient...

What is a Virtual Event? Virtual events are quickly and steadily becoming a normal part of our lives. From informal meetups, to internal company meetings, to conferences and public festivals, here are a few key elements that are common across most virtual events, no matter the type, topic or size. We’ve also included some key...

Login to Admin Panel How to login Admin Panel Mobile Application Apple Devices Android Devices How to login Admin PanelFor admins logging into the backend admin panel, please check your email inbox for an invitation to access as administrator from the Micepad team or your relevant in-charge from your organization. Please check with your...

Editing Your User Profile Edit User Profile You can edit your user profile via the admin panel or the virtual platform.  Note: You are not allowed to edit your email credential from this user profile. Emails can only be replaced via the Attendees tab. 1. Upon logging in, select the dropdown arrow icon located in the...

Setup Two-Factor Authentication Two-factor authentication allows an extra layer of security measure to access your account. This is useful to prevent someone from logging in with your credential even if they have your password.Two-Factor Authentication 1. Upon logging in, select the drop down arrow icon located at the top right portion of the header. A...

Managing Your Trusted Devices Trusted Devices Trusted Devices allows you to check the device your account is logged into. You can revoke access for devices you no longer use for Micepad App. 1. Upon logging in, select the drop down arrow icon located at the top right portion of the header. A dropdown list...

Reset Password Reset PasswordIf you have forgotten your password, please follow the following steps to reset your password: On the login web page, click on Forgot password.  Key in your email address. An email will be sent to you to reset your password. Follow the instructions in the email to reset your...