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Manage Event

Articles on managing your event

Making Changes to your Event Privacy Settings

Translator Guide to Simultaneous Interpretation (SI) Translator Guide to Simultaneous Interpretation (SI) Translators can access the event platform via " Login as Administrator" from the event website.  Translator view of access/control buttons under Livestream/Video conferencing: Translators should ensure they remain in the "Main" Language audio in order to listen to the livestream (Language button on bottom...

Screen Recording for Video Conferencing How to start recording video conferencing Locate recorded videoHow to start recording video conferencingScreen recording is supported for events using the Micepad platform for video conferencing. Administrators can record the stream by clicking the "Screen Recording" icon on the bottom left of the attendee view. Enter event → Bottom left...

Access and Customize App Features In this article, you will learn more about the customizing your features.  Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customised to the organisation's preferences. Event admins can rename features, replace feature icon or duplicate...

Offline Mode Update: May 2023Are you worried about network interruptions affecting your event registration? The new Offline Mode feature can alleviate those concerns by ensuring uninterrupted attendee check-ins.What is Offline Mode and how is it useful for event administrators to manage attendee check-ins?Micepad's latest addition, Offline Mode, is a valuable feature that...

Add Attendees In this article, you will be able to learn how to manage your Event Attendees Access Attendees Add Attendees manually Import Attendees List Create Attendee Groups Attendees Tab is where you will be able to view and manage the attendee module. After an Attendee completes their Ticket Registration/Purchase, their details...

Edit projector settings In this article, you will learn how to manage your projector's settings. Accessing your projector settings Changing the projector appearance and settings     Accessing your projector settings From the Admin Panel, select App. Select Projector Settings from the left panel.   Changing the projector appearance and settings From the...

Edit Attendee Information In this article, you will be able to learn how to manage your event attendees. The following are the areas you can manage on this page: Show/Hide Attendee fields Viewing and editing Attendees' details Attendees tab is where you view your list of event attendees from the admin panel. Attendees who complete...

Manage Speakers In this article, you will be able to learn how to manage the Speakers Feature Accessing Speakers Feature How to manually add new speaker profile How to import speakers profile How to add profile photo to speaker Manage categories Assign categories Speaker Settings Delete Speaker from listAccessing Speakers Feature From...

Ticket Refund Process In this article, you will be able to learn more about the ticket refund process.Admins are generally allowed to perform ticket refunds to attendees. Please check with your relevant event in-charge before conducting any refunds. Ticket Refund ProcessRegistration tab ➔ OrdersOn the orders page, admins can view the list of registrations that...

Attendee Groups In this article, you will be able to learn more about Attendee Groups and some tips you can use to manage attendees and their groups. The following are the areas you can manage on this page:Attendee GroupsNormal GroupsRegistration GroupsAdding Attendees to Normal groupsAttendee GroupsWhat is Attendee Groups?Attendee Groups enable event...

Can I Import Attendees by Batches? Yes. You can import attendees by batches.  If you have a long list of attendees to manage for your event, you can consider importing your attendee list by batches. Read more about adding attendees.Read more about attendee groups. Consider grouping your list of event attendees before importing a fresh batch of attendees. Categorize your attendees...

Setting Up Push Notifications In this article, you will learn how to set up and send different types of push notifications What are push notifications? Accessing your push notifications How to set up and send push notifications Examples of push notifications What are push notifications? Push Notifications enables event admins to send clickable pop-up messages...

Making Changes to your Event Details 1. From Dashboard, select Event Details located on the left side panel. 2. Here, you can make changes to your event details by editing the fields accordingly. 3. Once you have made the changes, select the Save button at the bottom of the page to finalise new edits.

Making Changes to your Event Appearance You can change your event logo, cover, colours and themes by changing their appearance settings. Follow these steps to make your changes: 1. From Dashboard, select Appearance located on the left side panel. 2. Here, you can make the relevant changes to your logo and cover by selecting the edit button depicted by...

Download Event Data and Reports Download event data and reports. From the Event Dashboard, admins have access to download various event reports at the end of the event.  1. From  Dashboard, select Reports located on the left side panel. 2. Select the data you wish to download from your event. Do note that your data will be...

Event Setup

Discover steps to creating an event

Set up Simultaneous Interpretation (SI) Set up Simultaneous Interpretation (SI)Simultaneous Interpretation (SI) will be enabled automatically only after event administrators have completed the necessary configuration in the admin panel.Note:Event admins to add the translator to the Attendees page on admin panel.Once translators are added as attendees, admins can add them as Translators on the Live...

Virtual Booths In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings Attendee View of Virtual BoothWhat is a Virtual Booth A virtual booth is...

Ticket Registration Ticket Registration setup Admins can configure registration tickets to accommodate requirements suitable for each event. Tickets can be set as free or a chargeable amount. Other configuration includes add-ons or promo codes, if required. DetailsRegistration Access The registration access allows you to set live registration start and end dates from...

RSVP Registration Registration Setup This article covers the Micepad Registration setup. Micepad allows you to set up free or paid event registration in the form of RSVP or Ticketing.For Free/RSVP events → Setup RSVP form for registrants to respond to their event RSVPFor Free/Paid/Chargeable Ticketed events → Setup ticket types and set...

Onsite: Check-In Setup Attendee Check-InAttendee check-In happens during your event registration, where attendees register at the counters to check-themselves in and receive a name badge, if required.To check-in onsite, setup either the web check in or check in app and login with your admin account.Kindly scan attendee's QR code if attendees are checking...

Create New Event *This article is only relevant to administrators with creator access. This article will walk you through creating a new event for your organization on the Micepad platform. Once you have confirmed with your account, the team will create an event space for your organization where you can start building your...

Quick Links In this article, you will be able to learn how to toggle between Admin & Attendee views. Change view from admin panel to attendees When setting up an event from the backend admin panel, admin users are able to toggle between admin and attendee views to check if your setup...

Set up Email Campaigns In this article, you will be able to learn how to set up email campaigns.  Select Email Campaign Creating a New Template The Email Campaigns  is a useful communication tool that allows organisers to quickly build and send personalised emails to multiple recipients at once. This module is catered to...

Set up Automated Emails In this article, you will be able to learn how to manage Automated Emails: Accessing Automated Emails Setting up Automated Emails Automated Emails is a series of emails that requires participants to complete certain actions on the event website to trigger automated emails to be sent to their emails. Admins...

Adding keywords for your events In this article, you will be able to learn how to add keywords for your event. You can use these keywords when searching for your event on Micepad App.Adding Keywords for your EventTo add keywords to your event, from Dashboard ➔ select Settings on the left side panel ➔ A list should appear Select...

Import Event Template *This article is only relevant to administrators with creator access.In this article, we'll walk you through importing existing event templates from your organization on Micepad.  For existing Micepad users who have created past events, you can easily import, clone, or duplicate previous events. The new event will use the same event template...

Attendee Groups In this article, you will be able to learn more about Attendee Groups and some tips you can use to manage attendees and their groups. The following are the areas you can manage on this page:Attendee GroupsNormal GroupsRegistration GroupsAdding Attendees to Normal groupsAttendee GroupsWhat is Attendee Groups?Attendee Groups enable event...

Setting Up Push Notifications In this article, you will learn how to set up and send different types of push notifications What are push notifications? Accessing your push notifications How to set up and send push notifications Examples of push notifications What are push notifications? Push Notifications enables event admins to send clickable pop-up messages...

Payment Methods In this article, you will be able to learn how to setup payment methods. Please approach your relevant event admins on your organization's preferred payment methods.  Accessing and enabling your payment options Set up Payment Methods Integrating Stripe as a payment option Integrating NETS as a payment option Integrating Cash,...

Create Order Forms for Ticket Registration Order forms are forms which the attendee will fill up when they are purchasing tickets from you. You can adjust what particulars attendees will have to fill by making the relevant changes in this section. Accessing your Order Forms Adding a new field to your order forms General Settings  Accessing...

Getting Started

Understand the basics of Micepad

Organization Dashboard All users managing events on Micepad are assigned to an Organization where you are able to access and manage your events. When event organizers or administrators log onto Micepad's admin panel, they are redirected to the Dashboard, also known as the landing page for an Organization’s events. This is where...

Event Dashboard In this article, you will be able to learn how access and navigate the Event Dashboard. Access Event Dashboard Navigating the Event Dashboard Event admins will be directed to their Organization dashboard upon successful login via the Micepad admin login page. This will be the view of your event's backend...

My First Event on Micepad We're glad you're ready to create your first event on Micepad! We're thrilled to provide you access to a comprehensive event platform as well as instructional resources to assist your event creation with Micepad. It is strongly recommended to plan your event at least one to two months ahead of...

Offline Mode Update: May 2023Are you worried about network interruptions affecting your event registration? The new Offline Mode feature can alleviate those concerns by ensuring uninterrupted attendee check-ins.What is Offline Mode and how is it useful for event administrators to manage attendee check-ins?Micepad's latest addition, Offline Mode, is a valuable feature that...

Activate Admin Account In this article, you will be able to learn how to Activate your Micepad Account. To proceed with building an event with Micepad, you would first need to activate your Micepad account.  How to Activate your Micepad Account Invitation Link Setup Account Login Account Verification CodeHow to Activate your Micepad Account...

Forgot Your Email Forgot Email If you have forgotten your email address used to log into your account, please contact Micepad directly via the message icon on the bottom right of the screen and the team will assist with retrieving your login credentials. Note: Please provide us with your full name and organization details...

Add Event Administrators In this article, you will be able to learn how to add event adminsHow to add event adminHow to remove adminHow to add Exhibitor Administrators or Exhibitor RepresentativesHow to add screen moderatorsAn Event Collaborator is granted admin access to the event(s) they have been invited to by a Micepad administrator....

A Guide to Roles and Permissions In this article, you will be able to learn more about the user roles available within Micepad App.Type of User RolesSeveral roles are available on Micepad App. Different types of access and permissions are assigned to different roles within the App.An organization would typically have personnel who has the admin...

What is Micepad? Have you recently signed up for Micepad or were invited as an event administrator?You've come to the right place! Micepad is the all-in-one virtual, hybrid and in-person event platform for event organisers worldwide. From online registration to interactive features including in-app Live Polling to Satisfaction Surveys, Micepad makes it convenient...

What is a Virtual Event? Virtual events are quickly and steadily becoming a normal part of our lives. From informal meetups, to internal company meetings, to conferences and public festivals, here are a few key elements that are common across most virtual events, no matter the type, topic or size. We’ve also included some key...

Login to Admin Panel How to login Admin Panel Mobile Application Apple Devices Android Devices How to login Admin PanelFor admins logging into the backend admin panel, please check your email inbox for an invitation to access as administrator from the Micepad team or your relevant in-charge from your organization. Please check with your...

Editing Your User Profile Edit User Profile You can edit your user profile via the admin panel or the virtual platform.  Note: You are not allowed to edit your email credential from this user profile. Emails can only be replaced via the Attendees tab. 1. Upon logging in, select the dropdown arrow icon located in the...

Setup Two-Factor Authentication Two-factor authentication allows an extra layer of security measure to access your account. This is useful to prevent someone from logging in with your credential even if they have your password.Two-Factor Authentication 1. Upon logging in, select the drop down arrow icon located at the top right portion of the header. A...

Managing Your Trusted Devices Trusted Devices Trusted Devices allows you to check the device your account is logged into. You can revoke access for devices you no longer use for Micepad App. 1. Upon logging in, select the drop down arrow icon located at the top right portion of the header. A dropdown list...

Reset Password Reset PasswordIf you have forgotten your password, please follow the following steps to reset your password: On the login web page, click on Forgot password.  Key in your email address. An email will be sent to you to reset your password. Follow the instructions in the email to reset your...

Best Practices for a Successful Virtual Event Pulling off your first virtual or hybrid event can take a lot of work! Here’s a short guide on the best ways to ensure your event goes smoothly, your attendees are happy and engaged, and you can measure your success and event ROI. Define Your Audience:Determine if this is a...

Frequently Asked Questions

Common questions by admin users

Unable to update attendee Email There are instances where your attendee would like to change or update their registered email credentials to access your event.Admins may encounter an issue when updating an attendee's email due to system error.From admin panel > go to Attendees > click on Attendee's Name > Edit email and Update.A workaround...

What's New? Are you wondering how you can connect your event with a wider audience?LinkedIn Community Builder is a functionality that streamlines the connection between events and LinkedIn, forming a digital community. It enables event attendees to easily join the LinkedIn Event directly during the event registration process, promoting networking and discussions...

Virtual Booths In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings Attendee View of Virtual BoothWhat is a Virtual Booth A virtual booth is...

Access and Customize App Features In this article, you will learn more about the customizing your features.  Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customised to the organisation's preferences. Event admins can rename features, replace feature icon or duplicate...

Edit Attendee Information In this article, you will be able to learn how to manage your event attendees. The following are the areas you can manage on this page: Show/Hide Attendee fields Viewing and editing Attendees' details Attendees tab is where you view your list of event attendees from the admin panel. Attendees who complete...

What are Event Features? In this article, you will be able to learn about Event Features. What are Event Features (App)?Accessing your featuresRearranging your featuresAdding or removing features Customizing your featuresWhat are Event Features (App)? Event Features are useful tools that allows organisers to quickly build and adjust their event to their personalised liking. This module...

Add Event Administrators In this article, you will be able to learn how to add event adminsHow to add event adminHow to remove adminHow to add Exhibitor Administrators or Exhibitor RepresentativesHow to add screen moderatorsAn Event Collaborator is granted admin access to the event(s) they have been invited to by a Micepad administrator....

Live Streaming In this article you will learn more about live streaming Micepad Live Streaming Setup Live Stream Stream LatencyMicepad Live Streaming Micepad features live streaming solutions accessed directly from the Micepad App. Streaming live content to your audience lets them view it live over the internet and on a mobile device...

Import Event Template *This article is only relevant to administrators with creator access.In this article, we'll walk you through importing existing event templates from your organization on Micepad.  For existing Micepad users who have created past events, you can easily import, clone, or duplicate previous events. The new event will use the same event template...

Set up Automated Emails In this article, you will be able to learn how to manage Automated Emails: Accessing Automated Emails Setting up Automated Emails Automated Emails is a series of emails that requires participants to complete certain actions on the event website to trigger automated emails to be sent to their emails. Admins...

Create New Event *This article is only relevant to administrators with creator access. This article will walk you through creating a new event for your organization on the Micepad platform. Once you have confirmed with your account, the team will create an event space for your organization where you can start building your...

Forgot Your Email Forgot Email If you have forgotten your email address used to log into your account, please contact Micepad directly via the message icon on the bottom right of the screen and the team will assist with retrieving your login credentials. Note: Please provide us with your full name and organization details...

Activate Admin Account In this article, you will be able to learn how to Activate your Micepad Account. To proceed with building an event with Micepad, you would first need to activate your Micepad account.  How to Activate your Micepad Account Invitation Link Setup Account Login Account Verification CodeHow to Activate your Micepad Account...

Add Attendees In this article, you will be able to learn how to manage your Event Attendees Access Attendees Add Attendees manually Import Attendees List Create Attendee Groups Attendees Tab is where you will be able to view and manage the attendee module. After an Attendee completes their Ticket Registration/Purchase, their details...

Reset Password Reset PasswordIf you have forgotten your password, please follow the following steps to reset your password: On the login web page, click on Forgot password.  Key in your email address. An email will be sent to you to reset your password. Follow the instructions in the email to reset your...

Create Order Forms for Ticket Registration Order forms are forms which the attendee will fill up when they are purchasing tickets from you. You can adjust what particulars attendees will have to fill by making the relevant changes in this section. Accessing your Order Forms Adding a new field to your order forms General Settings  Accessing...

There are no Registration or Enter button Why can't I see the Registration button or Enter button on the event website?If any of these buttons are missing from an event website, ensure that your registration access or event access are set to live. The steps below will help you adjust your access.Event AccessFrom your event dashboard, go...

Virtual Event Features

Interactive Features on Micepad

Setup Q&A Setup and Manage Q&A In this article, you will learn how to setup and manage Audience Engagement: Q&A. Setup Q&A Access Q&A feature Enable Moderation for Q&A How to moderate Q&A Manage Session vs Filter Session Reset Q&A Q&A FAQs Accessing the Q&A feature From the Admin Panel, Select App. Search and...

Virtual Booths In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings Attendee View of Virtual BoothWhat is a Virtual Booth A virtual booth is...

Audience Engagement: Polls In this Article, you will learn how to create and manage Polls for your event. Do note that Polls can be available on several features that share the same interface as the Home feature. You can use Polls for Exhibitor Setup Polls: Accessing the Poll feature Create a Poll Set Poll...

Attendees In this article you will find out how Attendees feature works. Accessing the Attendees feature Attendees settings Front End View   Accessing the Attendees feature From the Admin Panel, select App.  Search and select the Attendees feature either on the main page or in the left side panel. This feature allows you to view your attendees ...

What are Event Features? In this article, you will be able to learn about Event Features. What are Event Features (App)?Accessing your featuresRearranging your featuresAdding or removing features Customizing your featuresWhat are Event Features (App)? Event Features are useful tools that allows organisers to quickly build and adjust their event to their personalised liking. This module...

Lounge In this article, you will find out how to access and manage your feedback. Accessing the Lounge feature Creating a new Lounge Live tab Recordings Settings The Lounge feature is useful for general chat and networking. You can conduct live stream session, video conferencing (VC), upload pre-recorded video and record...

Schedule In this Article, you will learn how to create and manage Schedules for your event Accessing the Schedule Feature Creating a new schedule for your event Managing a multi-day event Assigning speakers to a session Adding content to a session Adding or deleting tags from a session Creating breakout sessions...

Feedback Forms In this article, you will learn about how to access and create feedback forms. Accessing the feedback feature Creating a feedback form Adding questions to your feedback form Types of questions Feedback analytics Looking at individual feedback forms Downloading feedback reports Accessing the feedback feature From the Admin Panel, click...

Documents In this article, you will learn how to access and manage your Documents. Accessing the Documents feature Creating a new folder Adding or deleting documents Additional Document settings Editing or deleting existing documents or folders Accessing the Documents feature From the top Admin Panel, select App. Search for the Documents feature...

Exhibitors In this article you will find out how exhibitors feature works.Accessing the exhibitors featureSetting up Exhibitor boothAdding content to the boothInviting exhibitor administrators and RepresentativesCategorising and grouping boothsSettingsFront End ViewAccessing the Exhibitors FeatureFrom the Admin Panel, select App. Search and select the Exhibitors feature. Setting up Exhibitor boothSelect +New to...

Speakers In this Article, you will learn how to add/delete speakers and manage categories under the Speakers Feature Accessing the Speakers Feature Importing speaker List Adding speaker manually to your event Adding a profile photo to current speakers Adding social media details Creating and deleting speaker categories Deleting speakers from your...

About In this Article, you will learn how to manage the "About" Feature Accessing the About Feature Creating a new page Editing an existing page About feature can be used to include information about the event or the organisers, informative details for attendees to read about can be placed within this...

Home In this article, you will learn how to manage Home feature. Accessing the Home feature Countdown Holding Banner and Sponsor Banner Display option Audience Engagement Recordings Admin panel setup How to record VC from frontend (attendee view) Download Recordings The Home feature is by default the main landing page for...

My Profile (edit) My Profile (Edit) is where attendees can edit their profile information on the virtual platform. Admins can control which fields to include from the backend admin panel.  In this article, you will learn how to manage My Profile (edit) feature Accessing My Profile (edit) Feature Creating or removing fields Editing...

Feedback In this article, you will find out how to access and manage your feedback. Accessing the feedback feature Creating a feedback form Adding questions to your feedback form Types of questions Feedback analytics Individual Responses Downloading feedback reports Settings Front End ViewAccessing the feedback feature From the Admin Panel, click...

Web Link In this article, you will find out how to access and manage your web link feature to integrate websites into your event. Accessing the web link feature Linking a website to your event Accessing the web link feature From the Admin Panel, select App. Search and select the Web Link...

Quiz In this article, you will find out how to access and manage your quiz feature. Accessing the quiz feature Creating a quiz Adding questions to your quizzes Editing or removing questions Viewing your quiz results Analyzing your quiz results Settings Front End View    Accessing the Quiz feature From the...

Promote Event

Blast EDMs to your invitees with our Email

LinkedIn Community Builder Enable the LinkedIn Community Builder feature for your eventThe LinkedIn Community Builder integration provides you with the capability to design, establish, and connect with individuals who will be in attendance at your event through the use of LinkedIn. It fosters loyalty, aids in spreading recommendations through personal networks, and sustains...

Edit your Event Website Setup Event Website Information 1. From  Dashboard, select Event Website located on the left side panel. 2. Under the  General tab, you can enable or disable your attendees’ ability to share your event to social media. 3. Under the  Information tab, you can add information about your event that will be featured in your...

Adding keywords for your events In this article, you will be able to learn how to add keywords for your event. You can use these keywords when searching for your event on Micepad App.Adding Keywords for your EventTo add keywords to your event, from Dashboard ➔ select Settings on the left side panel ➔ A list should appear Select...

Send Email Campaigns In this article, you will be able to learn how to set up email campaigns. How to send email campaigns? Please click here to read on how to set up email campaigns before you start sending out email campaigns to your attendees. When to use email campaigns? You can use...